Refund & Exchange Policy

At Jacquardina, we aim to ensure you are completely satisfied with your purchase.
If there is any defect, damage, or issue with the product, you may return or exchange your item within 14 days of delivery.

• If the product has a manufacturing defect or damage, Jacquardina will cover the return shipping cost.

• Returns or exchanges are accepted only in cases of product defects or damage.

• Returned products must be unused, unwashed, and in their original packaging.

• Refunds will be processed to the original payment method within 7–10 business days after inspection and approval.

To request a return or exchange, please contact us at info@jacquardina.com or +20 128 449 9761.